Macy's Recalls Arch Studio Tea Kettles Due to Risk of Serious Injury from Burn Hazard
What to do (remedy: refund)
Consumers should stop using the recalled tea kettles immediately and contact Macy's for a full refund in the form of a check for the purchase price. Consumers will be asked to complete a recall form at https://www.recallrtr.com/teakettle for a prepaid shipping label to return the product. No purchase receipt will be required.
Contact: Macy's toll-free at 888-256-1541 from 8:30 a.m. to 6 p.m. ET Monday through Friday, email at teakettle@realtimeresults.net or on-line at https://www.recallrtr.com/teakettle or macys.com and click on "Product Recalls" at the bottom of the page for more information.
Why it was recalled
The tea kettles' handle can detach during use when heated, posing a risk of serious injury from burn hazard.
Incidents/injuries: The firm has received three reports of the handle detaching. No injuries have been reported.
Which products are affected
This recall involves the Arch Studio-branded tea kettles. The stainless-steel kettles have a black handle and measure about 10.7 inches long, 7.59 inches wide and 8.62 inches high; and have a 1.9-quart capacity. The brand name and "HJ10525" are etched on the underside of the kettles.
Photos of the recalled product
Recall details
- Recall number
- 26412
- Recall date
- April 16, 2026
- Recalling firm
- Macy's
- Products
- Arch Studio Tea Kettle
- Sold at
- Macy's stores nationwide and online at macys.com from August 2025 through February 2026 for about $50.
- Manufactured in
- China
- Importers
- Macy's Merchandising Group, Inc., of New York
- Official notice
- View on CPSC.gov →
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